Pissed, but for Different Reasons


This post is more than a year old.
World of Warcraft is an ever-changing game. While reading this post, keep the date it was written in mind—changes may have occurred since then!

So, as most of you know, today’s patch didn’t go perfectly. And that’s normal–it’s not like there are a lot of practice runs, the PTR and internal testing is all Blizz gets, and it’s not like that can prepare you for rolling out software for hundreds of servers with tens or hundreds of thousands of users each.

But no. No, once again, the stupidity of the average WoW player has me gritting my teeth. A kind person posted a thanks to the IT folks at Blizzard on the official forums:

I noticed that today, the people who set up the new patch, are working a 12-hour shift. It probably would not be that bad, but they do it in the middle of the night all the way to the afternoon. I was also just thinking about those times when it goes into extended maintenance and the patch is not up for an extra hour or so. I do not know exactly what they have to do, but since it takes so much time to be finished, it must be a lot of work.

What I am trying to get to is a thanks for putting up with having to work such a long shift and in the middle of the night so the majority of players will be able to play the game during the day.

And, of course, in come the idiots.

I can’t imagine what is so hard about copying patch files and pushing the restart button.

And another.

Boohoo IT people do it all the time. I don’t like the days worth of downtime. East Coast gets screwed.

And another.

my dad (a pilot) just made a 16 hour flight and after a few hours of sleep will make a 14 hour return flight.. QQ more because of a job plz?

im sure they’re trying their hardest, but it isnt something that they should receive an award for lol

And yet another.

This company is NEVER ready on patch days, and strands people (bare minimum) 2 hours and up to twiddle their thumbs.

Sorry, but i’ll award my medal elsewhere, where support and reliability is CONSISTENT.

So, once again, the WoW community (and I know I’m preaching to the choir here, you guys tend to be mature and understanding and…well, not trolls) shows its complete ignorance for (1) any semblance of a smidge of knowledge about high-load servers and (2) any crumb of kindness and thanks for people that most definitely work very hard to do their best to make sure your game–and let’s make sure we get that–your GAME is running smoothly.

I mean, seriously, is it that hard to be nice to people, even if you’re not happy with the way things worked out? Can you really not go without your WoW addiction for a single day? Can you really not put away your stupid, stupid assumptions of "what’s so hard about copying files and pushing a button" because it is most definitely a million times more complicated than that? Seriously.

</rant>

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2 Comments so far »

  1. by Leiandra, on October 15 2008 @ 10:24 am

     

    Hmm… I agree with you that people don’t need to be jerks about it, but I don’t think it really matters if it’s a game or not. Sure, it’s not saving lives, but that doesn’t necessarily mean faster times either. (Have you ever been in an “emergency room” and had to wait for hours?)

    Basically, we’re paying for a service that just so happens to be a game. It’s hard work, yes. We don’t have to be jerks about it; I agree. Do they deserve thanks? Sure, you can if you want. So, yeah… I agree with you. I guess just your emphasis that it is a game (like that’s less important) kind of rubbed me the wrong way.

  2. by Stop, on October 16 2008 @ 2:07 pm

     

    It’s not even stupidity – it’s just callousness. The majority of WoW players have a “ME ME ME ME ME ME ME” attitude, so when things don’t go right for them, they lash out like a bunch of careless douchebags.

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